FAQs
FREQUENTLY ASKED
A quality management system (QMS) is defined as a formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives. A QMS helps coordinate and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis.
ISO 9001 certification is an internationally recognized set of requirements for creating the rules, policies, processes, and procedures to provide products and services that meet customer needs and improve customer satisfaction. ISO 9001 Certification in Singapore will have a direct impact on customer requirements and on the efficiency of the client's business, which means a continual improvement in the quality system processes.
● Customer Focus ● Leadership ● Involvement of People ● Process Approach ● System Approach to Management ● Continual Improvement ● Factual Approach to Decision-Making ● Relationship Management
ISO 9001 can be applied to any organization in Singapore. It does not matter what size your organization is, or what industry you are in (service or manufacturing) – it can be a restaurant, consultancy, manufacturing company, government entity, etc. It is not a standard for products. It does not define product quality. This is a process-based standard: you use it to control your processes, then your end product should meet the desired results.
Management Responsibility – the QMS components that your management team has to concentrate on, participate in, and be responsible for Resource Management – how to allocate resources, including people, infrastructure, and facilities, to achieve the best performance Product/ Service Realisation – information about the procedures your company will follow in order to deliver a high-quality service or product Measurement, Analysis, and Improvement – how to assess whether your management system is performing as it should, ensuring continual improvement
● Conduct Gap Analysis ● Prepare Documentation ● Get Awareness Training ● Implement Policies and Procedures ● Conduct Internal Audit ● Identify Non-conformities ● Conduct Management Review Meeting ● Take Corrective Actions ● External Audit ● Get Certified Successfully
● Enhanced customer satisfaction ● Reduced product or service problems ● Higher Efficiency ● Improved chance of winning contracts ● Increased consistency in business practices ● Enhanced employee satisfaction and job security ● Streamlined business processes ● Global Recognition
ISO 9001 implementation in Singapore for any organization depends on the focus, knowledge, expertise, and resources available. It also depends on various factors like the complexity of the business, the number of employees, working shifts, etc.
The cost of getting ISO 9001 certified in Singapore depends on various factors like audit duration, organization size, the scope of risk, the current level of compliance, and more. To get an accurate quotation, contact TopCertifier.
Developing a management system based on ISO 9001 can be tough, but choosing the right certification body is tougher. A number of criteria come into the picture while choosing a CB like its reputation, accreditation, specialization, experience, flexibility, and language spoken. TopCertifier with its experienced consultants & auditors helps an organization right from its initial contact by explaining which certification would suit an organization better, selecting a respectable certification body based on all the above-mentioned criteria, developing a management system, conducting training and ensuring a simpler certification process for its clients with proper documentation and end-to-end support. Hence, TopCertifier is the one-stop solution for all your certification needs.
